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OMNI AQUATIC SUPPLIES OMNI AQUATIC SUPPLIES
OMNI AQUATIC SUPPLIES
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Home › Copy of faqs

Copy of faqs

Frequently Asked Questions

WHAT ARE THE DELIVERY CHARGES?

HOW LONG DOES IT TAKE TO FULFILL MY ORDER?

DO YOU DELIVER ON WEEKENDS AND PUBLIC HOLIDAYS?

DO YOU HAVE DELIVERY TIME SLOTS TO CHOOSE FROM?

WHAT IS THE ORDER CUT-OFF TIME?

HOW DO I PLACE AN ORDER? (STEP BY STEP GUIDE)

CAN I CHANGE/CANCEL MY ORDER?

WHAT MODES OF PAYMENT ARE AVAILABLE?

IF I CHOOSE THE "SELF-COLLECTION" OPTION, WHERE DO I GO?

IS YOUR COMPANY ISO CERTIFIED?

CAN I PLACE BULK ORDERS?

ARE THE PRICES STATED ON YOUR PRODUCT LIST INCLUSIVE OF THE PREVAILING GST?

I HAVE A COUPON CODE, HOW DO I USE IT?

Warehouse Showroom Location: 22 Chin Bee Road, Singapore 619829

For enquiries, do drop us a message through WhatsApp by clicking on the WhatsApp button below, we will reply as soon as possible.

Phone: +65 8876 9776 (WhatsApp)

Email: info@omnifrozenfood.com.sg

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Delivery and Payment

1) Enjoy free Islandwide delivery with a minimum of $80 spent. Orders below $80 ($15 delivery fee fixed).

2) We deliver on Monday to Saturday, excluding Sunday and Public Holidays.

3) Next day delivery available (Daily cut off timing for next day delivery is 11.00 am the day before, delivery date can be chosen at the check out page)

4) After placing order, our team would contact you via WhatsApp one day before delivery (by 7pm) with the final invoice, final invoice amount and modes of payment will also be advised in the message.

Showroom Operating Hours

09.00am - 13:30pm (Monday - Sunday & Public holidays)

*Opening time for Chinese New Year periods to be revised later*

Office hours

9.00am - 5.00pm (Monday - Saturday)

Corporate Sales

Email us your enquiry to:
sales@omnifrozenfood.com.sg

Copyright © 2022 Omni. All rights reserved.

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